Privacy Policy
Last updated: 30/12/25
This Privacy Policy explains how Premier Refuse (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website or contact us.
Premier Refuse is a trading name of Fruity Llama Ltd, registered in England and Wales.
Who we are
Trading name: Premier Refuse
Email: info@premier-refuse.co.uk
Website: https://www.refusecollectionvehicles.co.uk
We act as an independent commercial vehicle sourcing and procurement specialist, introducing customers to suitable third-party suppliers.
What information we collect
We may collect and process the following personal data:
- Name
- Company name
- Email address
- Telephone number
- Location or postcode
- Vehicle requirements and enquiry details
- Any information you choose to provide when contacting us
We do not knowingly collect sensitive personal data.
How we collect your data
We collect data when you:
- Submit an enquiry through our website forms
- Contact us by email or phone
- Interact with our website (via cookies and analytics tools)
How we use your information
We use your information to:
- Respond to enquiries and provide vehicle availability information
- Source suitable vehicles through our supplier network
- Introduce you to relevant third-party suppliers
- Communicate with you about your enquiry
- Improve our website and services
- Meet legal and regulatory obligations
We only use your data where we have a lawful basis to do so.
Lawful basis for processing
Under UK GDPR, we process personal data on the following bases:
- Legitimate interests – to respond to enquiries and source vehicles
- Consent – where you have explicitly provided it
- Legal obligation – where required by law
Sharing your information
Because we act as a sourcing and introducer service, we may share relevant enquiry information with:
- Approved vehicle suppliers
- Fleet operators or hire providers
- Manufacturers or bodybuilders (where relevant)
We only share information necessary to progress your enquiry and do not sell personal data to third parties.
All third parties are expected to handle your data securely and in accordance with applicable data protection laws.
Data retention
We retain personal data only for as long as necessary to:
- Respond to your enquiry
- Fulfil our business obligations
- Meet legal or accounting requirements
You may request deletion of your data at any time.
Your data protection rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
To exercise these rights, contact: info@premier-refuse.co.uk
Cookies and analytics
We use cookies and similar technologies to:
- Understand how visitors use our website
- Improve performance and user experience
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
Data security
We take reasonable technical and organisational measures to protect personal data against loss, misuse or unauthorised access.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Premier Refuse
Email: info@premier-refuse.co.uk